Working For The Weekend

Hey everyone, just had something on my mind I wanted to rant about for a minute. Like many people in college, I work at a restaurant, waiting tables, hosting, packaging togo orders, pretty much everything. Like everyone, I've made mistakes at work. The only problem is that when I make a mistake, it affects someone else, in this case the customer. I've had every different reaction, from being yelled at to being apologized to. I just wanted to ask everyone to remember these few things.

1. We are all human, and we make mistakes. It's not intentional, we weren't trying to spite you.
2. We are just working. As much as we take pride in our work, it is still a job, and we don't want to be there, any more than you want to be at your job.
3. Most importantly, treat people the way you would want to be treated. At my job they have a mantra, "treat the customer like a guest in your home" good advice, but I've got something to add to it, "customers; treat your waiter like a friend you are visiting" After all, how would you like it if you had someone gave you an atttitude and even yelled at you everytime you make a mistake at work. It's upsetting, I know, I eat out too, but understand that we are humans that make mistakes, and that we have feelings that can be hurt, even by a customer we trying our best to help.
   

Thanks!